Essential Information for Europe & Worldwide Holidays
Click here to view the Essential Information for Travelsphere Europe and Worldwide Holidays
The Essential Information on the link above is to help you prepare and take any necessary actions prior to your forthcoming holiday. Information contained in this section of the brochure and any other relevant information on the website, together with the Booking Conditions, form your contract with us.
Latest Offers Terms & Conditions
HOLIDAY ASSURANCE GUARANTEE
Amend Your booking for Free. This offer applies to bookings made before 30th June 2026 and travelling in 2026. You can amend as many times as you like your booking up to 75 days prior to departure without any amendment fees. The new holiday price will apply. If you amend your booking to an alternative holiday an additional deposit may be required depending on the holiday you transfer to. Should you transfer to a 2027 holiday, normal amendment charges will apply to that new holiday. This penalty waiver allows you to change the destination and/or departure date you are travelling on.
Tours excluded from Amend your booking for free;
Grand Tour of Canada & the Rocky Mountaineer
Grand Tour of Canada & the Rocky Mountaineer with Vancouver Add-on
Rockies, Rail & and Alaskan Cruise
Rockies, Rail & Alaskan Cruise with Vancouver Add-on
Croatia Uncovered
Croatian Island Hopping
Arctic Explorer - Land of the Polar Bear
USA SALE - SAVE UPTO 20%
Save up to 20% off 2026 tours to the USA when you book before 15th July 2026. This offer applies to new bookings only, is subject to limited availability and selected departure dates. Limited number of discounted places available for each departure. This offer is not applicable to supplements payable for local or connecting flights. This offer is not combinable with any other offer, discount or promotion. If we are forced to cancel your trip and transfer you to an alternative date the discount will not carry forward to your new holiday but you will be able to take advantage of any in market offers available at the time. We reserve the right to amend or withdraw this offer at any time.
SPRING SALE
In our 2026 Spring Sale save up to £300 per couple off selected Europe tours, up to £800 on selected worldwide departures when you book before 15th June 2026. This offer applies to new bookings only, is subject to limited availability and selected departure dates. Limited number of discounted places available for each departure. This offer is not applicable to supplements payable for local or connecting flights. This offer is not combinable with any other offer, discount or promotion. If we are forced to cancel your trip and transfer you to an alternative date the discount will not carry forward to your new holiday but you will be able to take advantage of any in market offers available at the time. We reserve the right to amend or withdraw this offer at any time.
BOOK TWO OR MORE TRIPS
Save an extra £50 per person when you book two or more different holidays at the same time on the same call, both 8 days or longer, for the same traveller. This offer is combinable with other offers. The additional £50 per person will be applied to the second and subsequent holiday(s) and will not be transferable should you cancel, unless you are re-booking on the same day. Normal cancellation penalties apply. This offer is for new bookings only and cannot be applied retrospectively.
TRAVEL MORE
Book within 90 days of the return date of your last Travelsphere holiday and save when you book a new Travelsphere holiday with our travelmore rewards. This credit can only be redeemed by calling the dedicated phone number 01858 415 220 and quoting the reference as printed in the voucher panel of the letter. If you do book online, your discount will be retrospectively added by our team. If you have not received a revised invoice please email enquiries@travelsphere.co.uk with your booking number. Travelmore credit is for new bookings only and cannot be redeemed against bookings confirmed before the return of your most recent Travelsphere holiday. Subject to availability and can only be redeemed within 90 days of your most recent Travelsphere holiday. Only one travelmore credit can be used per person. This travelmore credit can be used in conjunction with any other discount or promotion that may be advertised during this period. We reserve the right to withdraw or amend this credit at any time. The credited sum will be taken from your final invoice, not your deposit payment. This travelmore credit supersedes any previous credit issued. We reserve the right to withdraw or amend this discount at any time. For full booking terms and conditions see www.travelsphere.co.uk/information/booking-conditions
Planeterra Donations
At Travelsphere we believe it is our responsibility to give back to the communities we travel to. Customers can make a voluntary donation of £5.00 per passenger travelling. 100% of this donation will be passed to Planeterra. This donation will be added at time of booking. All donations will be matched by Travelsphere up to the value of £5.00 per passenger.
This can be removed until 14 days before departure, by request and you can let us know via enquries@travelsphere.co.uk. Requests to remove or change donations will be refunded until this time. Requests to change or remove donations after this time cannot be made.
Minimum donation is £5.00 per booking. The donation value can be increased, please ask at time of booking or let us know via enquries@travelsphere.co.uk.
If you cancel a booking, or your booking is cancelled by us, then your total donation will be refunded to you. If you would like to continue with your donation, rather than receiving a refund please do let us know at time of cancellation. Otherwise, it will be refunded to you.
Planeterra is a registered nonprofit in Canada and a Charity in the US, however, they are not registered in the UK and therefore Gift Aid does not apply in this instance.
Our Guarantees to you
PRICE MATCH
If you find an identical package holiday offered by one of our competitors (excluding any online special offers or arrangements made by yourself rather than through a tour operator) at a lower price within 7 days of booking with us our ‘price match’ will apply. By identical, we mean another holiday which:
Departs on the same day from the same port/ airport using the same flight with the same carrier (if Flight-Inclusive).
Visits the same destination(s).
Has the same duration (i.e. number of nights).
Offers the same number of included excursions.
Features accommodation of the same category and board basis and, where applicable, the services of a Holiday Director/ Local guide.
If this happens we will refund the difference between the cost of the Flight-Inclusive package holiday that you have booked with us and the price of the identical holiday offered by our competitor. Plus we will give you an extra £100 per person towards a future booking. Refunds will be in the form of a credit towards future travel.
Applicable to new bookings only.